About Us
Welcome to Universal Financial Merchant, your trusted financial partner for a brighter financial future. At Universal Financial Merchant, we understand the importance of personalized service and tailored solutions to meet your unique financial needs. With a strong commitment to putting our members first, we strive to provide exceptional banking services that empower you to achieve your financial goals.
Our Mission
At Universal Financial Merchant, our mission is to empower our customers to achieve financial success and improve their overall well-being. We are dedicated to providing personalized, innovative, and accessible financial solutions that make a positive impact in the lives of our members and the communities we serve, as well as ensure the safety of their assets
Our Vision
Our vision at Universal Financial Merchant is to be the trusted financial partner of choice for individuals, families, and businesses. We strive to be recognized for our exceptional member experience, strong community engagement, and commitment to excellence in delivering comprehensive banking services that meet the evolving needs of our diverse customers
Core Values
As an organisation our operations are centered on five basic values that keep us different from all other financial institutions they include; Trust and Integrity, Innovation and Adaptability, Financial Education and Empowerment, effective collaboration and team work, and finally a continous hunger for excellence
Frequently asked questions
Becoming a member is easy! Simply click on the “Join Now” button on our website and follow the step-by-step instructions. You can also visit any of our branch locations, where our friendly staff will be happy to assist you in becoming a member.
With our secure online banking platform, accessing your accounts is simple. Just visit our website and click on the “Login” button at the top right corner. Enter your login credentials, and you will have instant access to your accounts, where you can view balances, make transfers, pay bills, and more.
Our representatives are always available 24/7 to assist you with any questions, concerns, or issues you may have. You can either send a mail to us at info@universalfinancialmerchants.com or you could also send us a message through our website’s contact form, and we’ll respond promptly
At Universal Universal Financial Merchant Bank, we take the security of your information seriously. We employ industry-standard security protocols, including encryption, firewalls, and multi-factor authentication, to safeguard your data. Additionally, we regularly update our systems and monitor for any suspicious activities to ensure the highest level of protection.
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